We accept returns of unused and unworn items within 14 days of receiving your items from The Lucky Cowgirl Club.

All product must be handled and kept with care, and returned in their original state and original packaging.

All items must be unworn and show no signs of wear or damage, including all original packaging.

If a returned item is damaged or worn, or your handling of the product effects the items commercial value, a refund will not be issued or a deduction for the damaged goods will be taken from the total refund amount.

Initial shipping costs are non-refundable.

All returns are the responsibility of the customer, including the cost of shipping. All returns must be sent via tracked Royal Mail (or other courier), with the insurance covering at least the amount of the returned items. The customer must keep the receipt as proof of shipping (we may request this proof of shipping).

For international returns any unpaid customs/import fees will be deducted from the total refund amount.